Public sector banks in India, including Union Bank of India, Canara Bank, and Indian Overseas Bank, have initiated large-scale apprenticeship programs for the first time to address workforce gaps and improve customer relations. These banks are hiring graduates on a year-long apprenticeship with stipends up to Rs 15,000, particularly to assist in semi-urban and rural branches. Apprentices are engaged in handling customer grievances, supporting senior citizens, and reducing the workload of existing staff by contributing to asset-related functions like loan processing, collections, and risk management.
TeamLease Degree Apprenticeship's Vice-President & Business Head, Dhriti Prasanna Mahanta, explains that apprentices bring significant value to banks by working in compliance with RBI regulations. They are strategically placed in their hometowns, enhancing localized service and allowing them to develop essential skills in customer support and operational roles. This shift reflects the growing recognition of apprenticeships in India's banking sector as a cost-effective and efficient way to develop a skilled workforce ready to meet the demands of a growing customer base.
For detailed insights on how Public Sector banks are leveraging Apprenticeships, you can read the full article in Business Standard
No comments yet
Your Comment